Retail Assistants (Retail & Consumer Products)Attractive benefits and an inclusive and vibrant company cultureVape Merchant is a leading specialist vape retailer in New Zealand. We have 16 stores nationwide.Our mission is to offer the highest quality and best range of vaping products and an outstanding customer service experience.We are passionate about creating strong and lasting relationships with our customers so we can support them in their smokefree journey and find the right product to fit their needs.We have a supportive company culture that focuses on helping our employees to develop new skills and succeed in their retail careers.Currently, we have an opening for a Senior Retail Assistant in our Tauranga Team. We are seeking motivated, experienced and mature retail professional that wants to grow with us and be part of our amazing team. We offer a competitive pay package, generous staff benefits and a discretionary bonus scheme. We also offer ongoing training, internal promotion opportunities and secondments for those wishing to progress their retail careers.This role will contribute to the overall smooth and efficient running of the Tauranga Store retail operation, drive retail sales and be a "safe pair of hands".Key areas of responsibility include:Providing outstanding customer service in-store and onlineDriving retail salesEngaging with customers - creating new and strengthening existing customer relationshipsMaintaining and monitoring inventory levelsEnsuring the store is clean and maintained in accordance with our visual merchandising standardsAssisting with stock takes and stock managementTo be successful in the role, you will:Be a sales focused dynamo and love retail salesShare our passion for helping people live healthy smokefree livesBe a genuine people person – you are confident and thrive on making new connections and comfortable being around all walks of lifeA local - you love Tauranga and have a strong connection with the communityReliableWell-presentedA team playerWilling to learn and to teach othersApplicants must:Be 18 years or olderHave a permanent and unconditional right to work in New ZealandBe available to work during our standard operating hours which include weekends and public holidaysBe comfortable working sole chargeHave previous retail sales experience and a proven track record and ability to generate salesIf this sounds like you, we would love to hear from you.Desirable, but not required:Driver's licenceWillingness to work in our sister store in Rotorua from time to timePrevious applicants need not apply.To apply or if you would like more information, including a job description, please send your CV and a cover letter to Kirsten Clark, Northern Group Regional Manager by email to ****** no later than 5:00pm on the 17 May 2024.Your application will include the following questions:Do you have customer service experience?How many years' experience do you have as a Retail Sales Assistant?What is the maximum weight that you are comfortable and able to lift?Which of the following statements best describes your right to work in New Zealand?Do you have experience using point of sale (POS) software?Report this job advert Don't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr