Company Description As a worldwide leader, we welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Job Description • Passion for giving an unforgettable guest experience • Happy, friendly and helpful attitude to fellow team members and guests • Enthusiasm and commitment to deliver exceptional service • Excellent verbal and written communication skills. • High Standard of personal presentation Qualifications • Availability to work days, afternoon and weekends -you must be available to work both mornings and nights over the 7 day a week roster. • Minimum 1 years experience at a a similar level • Reliability and able to work as part of a team • NZ Citizen or permanent NZ Residency is required Additional Information The Novotel Rotorua Lakeside and ibis Rotorua Lakeside it's a dual branded complex hotel with 344 rooms located in central Rotorua. Our two hotels include, Atlas Café & Restaurant and Clarkes Bar, ibis restaurant. 10 conference/Banquet rooms and InBalance Fitness Centre. Why join Accor? • Learn your Way - Access to our Accor Academy so you can Earn while you Learn! • Work Your Way - work life balance • Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide • Uniforms provided, washed and laundered daily • Access to our Employee Assistance Program • Refer a friend incentive Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. #J-18808-Ljbffr