Field Service Technician

About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products?including mobile elevating work platforms, telehandlers, utility vehicles and accessories?can be found all over the world.
OVERALL SCOPE OF THE ROLE:
The overall scope of the role is to carry out inspections, servicing and repairs to customer and company owned equipment with a focus on elevated work platforms, telehandlers and lighting towers in the field as required.
RESPONSIBILITIES:
Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers
When attending to customer?s sites make every effort to repair machines on site limiting the need to transport the machines off site
Be available to travel including overnight accommodation when requested
Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, NZ MEWP Best Practice, Australian Standards and customer and/or site requirements
Provide a high level of customer service
Responsible for notifying the field service coordinator if repairs or services can?t be completed during visit and the reason why
As a Field Service Technician you are also required to carry out general duties from time to time as requested by the Branch Manager
THE CANDIDATE
Experience:
Appropriately qualified person who is competent in the service and repair of general equipment including mobile elevated work platforms and telehandlers. Also, experience with diagnosing electrical, mechanical and hydraulic systems will be advantages.