Job Description About Us Vector is a dynamic organisation in transition, leading in a sector that is undergoing massive transformation, working on critical projects that are global in reach. We operate a range of innovative businesses delivering energy and communication services to more than 600,000 homes and commercial customers across Aotearoa. We love working together to create a new energy future and invite you to join us to be part of this transformation. If you are an Experience Design Analyst, and want to do yourself a power of good, this role at Vector could be perfect for you. About the role In this fixed term Experience Design Analyst role you will work to create end-to-end and surface-to-core enterprise experiences for customers, business partners, and employees that span digital or physical interactions. You will also: Use human-centred design approaches to shape and define the value/data exchange between the business and the user across touch points, time, and channels Collaborate closely with cross-functional teams to gather insights and identify opportunities for experience improvements Hands-on design across the broader design spectrum, including research and interface design. Who we are looking for The ideal fit for this role would be a hands-on designer with breadth of knowledge across the broader design spectrum, including research, interface design and depth of expertise, particularly in service design. You will also be able to demonstrate the following skills and experience: Bachelor Degree in a related field 5+ Years of UX/UI/Product/Service design experience Strong facilitation and cross functional collaboration skills – co-creating solutions with designers, developers, and stakeholders Proficiency with tools: Figma, Adobe suite, Atlassian software, Lucid Chart/Spark (Miro), Optimal Workshop (or other research tools) Understanding of business requirements and technical logic and how that applies to design Experience planning and conducting UX research – User/stakeholder interview, workshops, Usability testing, gathering user feedback Knowledge of design system, information architecture and accessibility Be able to commit to the full 12-month fixed term. What we can offer you We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you. We offer: A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life Health and wellbeing support Great benefits that reflect the importance of family Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds, and experiences. We respect and value people who are different from each other. We are proud of what we have achieved so far: First corporate Living Wage Accredited employer First Accessibility Tick employer Rainbow Tick accredited Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020. If you require assistance or accessibility support from us during the application and selection process, please do get in touch with us on . Interviews may be scheduled as we receive applications, so do not delay – Apply today!
