Duty Manager

We're seeking individuals with a vibrant and engaging personality, a genuine passion for connecting with guests, and a knack for making them feel right at home. Punctuality, quick thinking, and a dedication to go above and beyond for guest satisfaction are qualities that define you. Your excellent communication skills are your secret weapon in providing top-notch service.    About Us:   Millennium Hotels and Resorts stands as a prominent player in New Zealand's hospitality landscape. As part of our expanding global network, we're renowned for crafting lasting memories from the moment our guests step through our doors, Copthorne Hotel and Resort, Bay of Islands is no exception.   Your Role:   As a vital part of our team, you will contribute to the seamless and efficient daily operations of our Front Desk. Your responsibilities encompass attending to guest inquiries, reservations, and housekeeping requests. Upholding our guest service standards is paramount. Your adept problem-solving skills and composed demeanor in high-pressure situations will set you apart.    What We Offer:   Joining our team opens the door to an array of opportunities, including: : Career development and nationally accredited training opportunities Discounted hotel rates both nationwide and internationally Meals on duty We will look after you, with a minimum of 35 hours per week at $28.00 - $30.00 per hour depending on experience.   Requirements:   While a minimum of 1 years' prior experience in a hotel reception is a requirement, it's your exceptional qualities that hold the greatest importance for us. Familiarity with Opera PMS is advantageous but not mandatory. Holding LCQ, GM, and First Aid Certificates is a definite advantage. Your flexibility to work weekdays, weekends, and evening shifts is crucial for success in this role.   Your Next Step:   If you're ready to elevate your career within a sophisticated and welcoming environment, we invite you to apply. Join us in continuing our exceptional guest experiences at Copthorne Hotel and Resort, Bay of Islands. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  Apply today! Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr