Desktop Administrator

Do you have a passion for IT and customer service?

We are looking for someone to join our busy Richmond based Information Service desk environment to provide up to level 2 support.

This is a great opportunity to use your knowledge and expertise of computer systems and helpdesk support. A large part of this role is following through with the delivery of day to day business systems operational support, including escalation, incident resolution, desktop support, system administration to ensure service levels are met and standards are maintained. You'll also be responsible for managing the client and desktop fleet across Council. Working with smart management and deployment tools with a focus on streamlining and standardisation.

You'll have a background in helpdesk support and be comfortable working with service management tools. With a reputation for delivering outstanding service to your internal customers as well as a natural ability to establish rapport with a wide range of people, you'll also be highly responsive, enjoy troubleshoot and identifying solutions to resolve technical issues.

We know our strength comes from our people, working together as one team to create results. When you join us, you're getting involved first hand, and contributing to crafting the Tasman community. We're diverse and dynamic - there's always new and interesting projects to get stuck into, and we love creating opportunities for our people to get involved in it all.

In return, we offer ongoing professional development, a variety of challenging and interesting work, flexible working options and a benefits package suited to your preferences.

Making great communities takes great people. Will you be one of them?