Job Description As a Delivery & Installation team member at our Distribution Centre, you and a buddy will be responsible for the delivery and installation of whiteware products in our customers' homes. You will receive full on the job training and have someone with you every step of the way to help guide and mentor you with the support from our awesome leaders. No two days will be the same, you will get a huge range of variety in this role and never know where you'll find yourself having your lunch break! In this role, you will engage with customers to find the best way to bring the product into their home, unpack and install it as well as removal of old appliances and packaging if requested. With this role often being the last point of contact with our valued customers, you have a great opportunity to create a memorable customer experience. We often get compliments from our customers telling us how amazing our delivery team are! We have multiple permanent, full-time positions available (40 hours + per week). There are two shift times are they are from: 7.30am – 4.30pm - Monday – Friday 42.5 Hours Hours are commonly 7:00am – 4:00pm but a level of flexibility will be required as start and finish times can be subject to change depending on delivery schedule for the day. Qualifications This is a physically demanding role requires someone with a good degree of strength, that can keep up with our fast-paced environment. You're someone who likes working and sparking conversations with customers, and ensuring their experience is exceptional means the world to you. We are looking for someone who: Can be on their feet for long periods of time. Is physically fit and able Has a positive, can-do attitude towards work Understands the customers' needs and is able to create a great experience for them. Ensure processes are followed explicitly and company guidelines are upheld at all stages of the customer experience. Maintain work area to an excellent standard, ensuring it is presentable and functional. Be responsible for the safety of yourself, others and the products when driving. Full - clean drivers license Additional Information We offer a dynamic, supportive team environment within a business that cares about and recognises individuals. The business is at an exciting point in its life story.? By empowering our teams and increasing cross-collaboration, we aim to make TWG New Zealand's best place to work, so expect to receive: Career opportunities that come with a?company our size! Join a company that holds sustainability at the heart of what we do! Take your birthday off - paid! Staff discounts across all of our brands! Long Service leave! 26 weeks of fully paid parental leave or 10 days additional leave to support your partner.?? Fully paid Jury Service Lifestyle Leave - spend more time doing the things you love! If you are eager to work with two of New Zealand's iconic retail brands and are passionate about customer experience, then we would love to hear from you!
