Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.
About the Role (your why) Our Cyber Security Platforms & Solutions Team help our clients to navigate and take control of digital disruption for their businesses across New Zealand and Australia, by building, maintaining and enhancing the platforms and solutions our Security Operations Centre use to keep them protected.
We are looking for people with a passion for Cyber Security to join us, offering you the chance to boost your career with excellent development opportunities.
This position is one of four; in this role your skills in Security Information Event Monitoring (SIEM), preferably using tools such as Splunk and Microsoft Sentinel, will see you initially working in a team, focused on this discipline, with the opportunity to learn skills in other security technologies, which will see you rotate into those areas over time, if you wish.
You will be working within a team of passionate, innovative and engaging people, who focus on building, delivering and supporting the latest Security Information Event Management (SIEM), Endpoint Detection & Response (EDR), Vulnerability Assessment (VA), Web Protection and Security Orchestration Automation and Response (SOAR) systems for Datacom Internal.
This opportunity is open to anyone with experience in SIEM, your level of experience will be aligned to the work you undertake and your enthusiasm to grow will see you progress in the direction you choose. You will be supported and guided at any level of experience.
What you'll do You will help develop, manage and maintain our growing portfolio of service offerings, using technologies from Microsoft, Crowdstrike, Rapid 7 and Darktrace. You will help troubleshoot and resolve enquiries on the platforms, to ensure our Group Technology Cybersecurity team have functioning environments and tools to help keep our employees protected. If your experience aligns, you will be engaged to work on new deployments, supporting the Solution Delivery team to design and implement new solutions for the corporate base across New Zealand and Australia.
At the moment, as Cybersecurity Engineer you will be focused on:
Configuring and updating hardware and software Establishing and managing user accounts Overseeing or conducting backup and recovery tasks Implementing operational and technical security controls Datasource ingestion Troubleshooting, incident remediation Environment reviews Daily checks Implementing change requests Reporting & analysis Solution design & build Project acceptance testing Maintaining documentation Collaborating with internal teams Process optimization and technical standardization Adhering to organisational security policies and procedures. What you'll bring You will be an enthusiastic team player who understands what needs to be done to provide outstanding service to our clients.
We are looking for someone who is passionate about the Cybersecurity sector and is looking to build a career in this space. You will have a minimum of 2 years' experience in a Cybersecurity support related role, or a very strong systems engineering background, and have had hands on experience with security technologies such as Crowdstrike, Rapid 7, Microsoft Defender, Splunk and Microsoft Sentinel etc.
It is vital you have a solid understanding of ITIL and experience troubleshooting and resolving problems; strong infrastructure experience is a bonus and exposure to Security Automation is desirable, but not essential.
To join our team, you'll firstly need to be a team player with a collaborative working style who communicates openly and honestly; a Can-Do Attitude is essential. Secondly, you'll be technically strong and have the right attitude towards professional development. If a Senior or Intermediate, you will lead by example and guide your less experienced peers in delivering first class service for Datacom.
You'll have: The ability to self-manage and prioritise your time. The maturity to independently manage your workflow and remain productive. The integrity to share the load with your team, stretching yourself to assist with complex tasks. The initiative to seek out answers and ask for help when needed. The honesty to put in a full days' work, whilst working remotely. Operational experience in Cyber Security, alternatively, a strong background in Network, Server & Infrastructure engineering. An understanding of Cyber Security in an Operational or Professional Services environment. Platform and Application Management experience, managing and maintaining business critical systems in a production environment using ITIL Processes. Knowledge of networks, firewalls, proxies' concepts and technologies. Knowledge of operating system command-line tools. Knowledge of system/server diagnostic tools and fault identification techniques. Knowledge of organizational IT user security policies (e.g. account creation, password rules, access control). Knowledge of systems administration concepts. Knowledge of scripting, minimum PowerShell. Knowledge of measures or indicators of system performance and availability. Certifications in one or more of our core vendor technologies (desirable). Why join us here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
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