Auckland City, AucklandWork TypeAny EmploymentPositions8 PositionsPublished At:2 months agoLiveHire Ltd will collect, use and disclose your personal information to connect you with companies (and their service providers) for current and future recruitment and talent pooling purposes, to personalise our services for you (including providing job and company recommendations), and to promote the business and services of LiveHire, its clients and partners. Our Privacy Policy further explains how personal information is collected, used and disclosed and how to access, correct or complain about the handling of personal information. Please note that LiveHire will process your data in Australia where privacy laws may differ to where you are located. Where you are an individual located in the EU or when we handle your information that is subject to the EU General Data Protection Regulation (GDPR) and LiveHire is the data controller of your information, the terms of our Privacy Policy apply to how we handle your personal information in compliance with the GDPR.Commercial Electronic Messages ConsentI consent to LiveHire and parties with whom I am connected sending me commercial electronic messages related to job opportunities in the Talent Communities that I join and their products and services.Electronic Signature AuthorisationI agree that the above authorisations and consents given by me are valid as a signed document and shall continue to be effective throughout the duration of my membership of any Talent Community, the recruitment process and related employment activities and until I request deletion of my LiveHire account.Refer someoneJoin our Talent CommunityNot the job you're looking for? Become a member of our talent community to stay connected and be informed of any new opportunities.Sign upAlready a member? Log inJob no: NJPD8About the Opportunity:As a Customer Support Representative you will assist customers through difficulties, being as supportive as possible while enabling rehabilitation and retention of their business.This role will see you mainly focused on contacting customers with early arrears. Sometimes, this involves having challenging conversations and negotiating with customers to get them back on track again. Our Collections teams work set shifts Monday to Friday.What are we looking for?You will have at least 2 years' experience within a contact centre environmentExperience within a previous collections role is preferredYou will need to be proactive by natureBe customer centric even with challenging negotiationsHave energy, confidence, and patienceStrong verbal communication skillsThe ability to negotiate and problem solveIf you thrive working in an innovative and dynamic environment, are looking for an environment where you can make a difference, and you get a sense of pride when helping others and are looking for a business that will grow with you - FlexiGroup is the right place for youWhy work for us?We have a playful culture at FlexiGroup. Whether it's with a game of ping pong, our bi-monthly company get-togethers, themed social drinks, or one of our regular 'surprise and delight' company events which have included everything from ice cream trucks to Easter egg hunts - we recognise and celebrate our people for the valuable roles they play in FlexiGroup's success.Surprise and delight daysA free onsite gym and saunaOnsite coffee machine = free coffeeTrendy offices in NewmarketFun Flexihub with table tennis tablePaid volunteer dayAbout us:FlexiGroup is all about helping our customers make more moments possible. We do that through our products Q Card, Q Mastercard, Farmers Finance Card, Flight Centre Mastercard and Oxipay.Built on 40 years of trusted experience, FlexiGroup New Zealand is an innovative financial services company doing things differently to deliver smart, customer-centric financial solutions. With a diversified product offering including interest-free credit, credit cards, long-term finance, leasing, and vendor finance programs - FlexiGroup holds a 13,000 strong network of merchants, vendors and retail partners throughout New Zealand.One of the great parts of working at FlexiGroup is the people. Apply today to work for a company where you matterPublished on 20 Jan 2020, 9:44 PM
