Wellington City Wellington br br What you will doEvery day is different in this dynamic customer support role based in Wellington You will be liaising and assisting across different units and levels of the organisation effectively and efficiently multi tasking to achieve a high level of customer satisfaction You will provide a range of administration services including br br br Frontline customer service for queries and services br Workflow coordination and distribution br Travel bookings and processing through online systems br Administration support for claims vehicles and events br Plus much more br br What we needWe are looking for an experienced customer service professional with a positive attitude and the willingness to play their part and contribute to a busy dynamic environment You will also have br br br Proven interpersonal skills with an ability to tailor communication as required br Excellent written and oral communication skills br Demonstrated time management and organisational skills br Experience in a busy team environment br Advanced Microsoft Office skills particularly with Outlook Word Excel br Confidence with SAP and purchase orders would be advantageous br br Who we areThe Defence Shared Services Group DSSG is responsible for the effective provision and efficient delivery of shared services to the whole of NZDF Our vision and mission is to support the strategic outcomes of NZDF through shared service excellence This will be achieved through a forward thinking approach continuous improvement flexibility collaboration and team work Every hour of every day 365 days of the year the New Zealand Defence Force is contributing to the defence security and well being of Aotearoa New Zealand As a modern professional military it is our goal to maintain well trained equipped and disciplined armed forces that can react to crisis at short notice Why UsNZDF is an inclusive organisation that is open to flexible working arrangements and welcomes applications from people regardless of gender ethnicity disability sexual orientation age beliefs opinions or family circumstances In return for your expertise dedication and hard work NZDF is offering remuneration reflective of your experience along with br br br Great benefits for you and your family br Full time ongoing work br Discounts Handbook for selected retail entertainment and service providers br 5 weeks annual leave per year br br How to ApplyTo view the Position Description and to apply online please visit our Defence Careers website or use the links on this page For further information Blake Paterson on 021 957 424 Please note If you are an existing NZDF employee excluding contractors you must apply through our Internal Vacancies site via the HR Toolkit Applications close on Tuesday 31 March 2020 Please note Applicants must be legally entitled to work in New Zealand NZ and be able to obtain and maintain the required level of NZ Government security clearance for the position applied for The minimum citizenship and residency criteria for security clearances to be granted by the NZ Defence Force are as follows Low level Security Clearance br br br most preferably a NZ citizen who has resided in this country continuously for at least the last five years OR br is a citizen of and or has resided continuously in one or more of the following countries for the last five years either Australia Canada NZ the United Kingdom UK or the United States of America USA and has a background history that is verifiable and can be assessed as appropriate by the NZ Security Intelligence Service NZSIS towards a recommendation of suitability for a security clearance at this level br br If you do not meet these minimum criteria we will not be able to accept your application
