Job Description: Sanmina is seeking a motivated and energetic Customer Success Officer to join our team on a part-time, remote basis in Dunedin, Otago, New Zealand. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer success. Responsibilities:- Build strong relationships with customers to ensure their success and satisfaction with Sanmina's products and services- Provide timely and effective response to customer inquiries and issues, resolving them in a professional and courteous manner- Collaborate with internal teams to address customer needs and improve overall customer experience- Monitor customer accounts and identify opportunities for upselling and cross-selling- Collect and analyze customer feedback to continuously improve products and services- Maintain accurate records of customer interactions and transactions- Keep up to date with industry trends and best practices in customer success Requirements:- Energetic personality with a positive attitude- Ability to work independently and manage time efficiently- Strong adaptability to changing environments and situations- Excellent cooperation skills to work effectively with teammates and customers- Excellent written and verbal communication skills- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business Administration or a related field is preferred Benefits:- Medical coverage- Profit sharing opportunities- Visa sponsorship for eligible candidates Working Environment:At Sanmina, you will work in a high-energy workplace focused on delivering impactful results. We value collaboration, innovation, and a customer-centric approach to everything we do. As a Customer Success Officer, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our company. Deadline to Apply:May 18, 2024 Equal Opportunity Statement:Sanmina is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
