Customer Success Associate - Remote Work

Job Description: We are seeking a motivated and resourceful individual to join our team as a Customer Success Associate for remote work at Avis Budget Group in Dunedin, Otago, NZ. As an entry-level position, no prior experience is required, making it a great opportunity for those looking to kickstart their career in customer success. Responsibilities:1. Onboard new customers and provide them with necessary training and support to ensure a seamless experience.2. Build strong relationships with assigned clients to understand their goals and address any issues or concerns.3. Proactively reach out to customers to gather feedback, identify areas for improvement, and upsell additional services.4. Collaborate with cross-functional teams to ensure customer needs are met and feedback is addressed in a timely manner.5. Utilize project management skills to coordinate and implement customer success initiatives.6. Analyze customer data and metrics to track performance, identify trends, and make recommendations for improvements. Requirements:- Resourceful and hardworking individual with a passion for customer success.- Strong problem-solving skills and the ability to think on your feet.- Excellent project management skills to handle multiple tasks and priorities effectively.- Ability to work independently and in a team environment, collaborating with various stakeholders.- Excellent communication skills to interact with colleagues, clients, and partners effectively. Benefits:- Gym membership to promote a healthy work-life balance.- Company equipment provided for remote work.- Joining bonus to welcome you to the team. Equal Opportunity Statement:Avis Budget Group is an equal opportunity employer and values diversity in the workplace. We welcome all qualified individuals to apply, regardless of race, gender, age, disability, or any other protected status. Deadline to Apply:May 18, 2024 Join our team today and embark on a rewarding career in customer success with Avis Budget Group!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.