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Customer Services Team Leader - (Phone Based)

Customer Services Team Leader - (Phone Based)
Company:

Oji Fibre Solution Nz Ltd.


Details of the offer

OJI Fibre Solutions is oneof New Zealand's leading manufacturers and suppliers of packaging solutions toa wide range of industries throughout the country. Our customers include bluechip manufacturers and marketers of packaging products to the food, primaryproduce, industrial and grocery sectors.
We're on the look-out for a new Customer Services TeamLeader to manage our team of three; based at our Corrugated Case business in Mangere Bridge, Auckland. Oji Fibre Solutions are providers of innovativeand high-quality cardboard packaging to the dairy, horticulture, industrial,beverage and food sectors. 
Reportingto the Facility Manager, this critical role requires strong Leadership skillsand experience managing a team in Customer Service, ideally from amanufacturing environment. Experience working within a busy manufacturing, packaging,print or FMCG environment is a must.
What weneed:
Anorganised person, capable of multitasking and a superstar at prioritisingThe abilityto think on your feet, whilst working in a busy environment Outstandingwritten and verbal communication skillsQuicklearner who enjoys problem-solving and has strong analytical skills.Accountablefor your clients and skilled in self-management of day-to-day workload3 +years Leadership/Team Leader experience within a client services role; ideallywithin Packaging, Print or Manufacturing environment.Computerliterate in Microsoft Office, Excel with exposure to, industry specific, KiwiplanadvantageousWhat youwill be doing:
Leadingthe Auckland based Customer Service Team of threeLiaisingwith clients from the initial enquiry, quotation & ordering stage, rightthrough to the delivery of the productManagingour high-profile client enquiries and being the driver to create solutions forthem.Managingstock levels of finished goods for key customersWorkingclosely with the production, planning and distribution teams to meet ourcustomers supply needs.Dataentry – Quotes/OrdersMonthlyreportingFocus oncontinuous improvement.What weoffer:
Opportunityto join a Global player in the Packaging industry.Busy andvaried role that challenges you.Workhours: 40 hours per week, Monday – FridayExcellentstaff benefits including superannuation, medical insurance, life and income protection insuranceSecurecarparking onsiteApplynow with a cover letter that explains why you should be our newest Team Leader.
In accordance with Company Policy the successfulcandidate maybe required to undergo a pre-employment medical examination, drugtest, police check and credit check. Oji Fibre Solutions will meet theseexpenses. We don't always work to fixed closing dates and may startconsidering applications as they are received so we encourage you to applyearly.
You mustbe legally entitled to work in NZ to be eligible. NoAgency CV's please
Proud member of the Global Oji Group of Companies
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Source: Jobleads

Job Function:

Requirements

Customer Services Team Leader - (Phone Based)
Company:

Oji Fibre Solution Nz Ltd.


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