Customer Services Officer

Customer Services Officer
Company:

Cultivate


Details of the offer

Part-time Temp contract offering immediate start30 hours per week - Weekly pay plus accrued holiday payThey say "West is Best" - looking for a West Akl role? This may suit you! Please note we are only able to consider your application if you:
Currently reside in or near Auckland, New ZealandHold NZ or Australian CitizenshipHold a NZ Work VisaAbout the company:
This kiwi-owned household brand has been operating in NZ for many years providing delicious food to their customers.

Hours, Location and Duration: Start immediately (ideally week of 2nd April 2024 if possible)30 hours per weekMondays 8am-4.30pmTuesdays, Wednesdays, Thursdays & Fridays 8am to 2pmThis role is 100% based in the company Head Office in West AucklandTe Atatu SouthContract for approx. 4 to 8 weeks+, or until their new permanent employee startsAbout the role:Report to the Customer Service ManagerProvide support to internal and external customersPredominantly supporting in the Export areaOrder processingKeying orders accurately and quicklyDealing with sales enquiriesLiaising with warehouse & logistics teams to ensure smooth deliveriesUpdating product pricingArranging PODs, copies of invoices, credit notes90% of customer communication will be via email10% will be phone-basedDealing with credit requestsAbout you
This role ideally would suit someone with the below experience/skillsets:
FMCG experienceStrong Customer Service experience – customer order management/billing/creditsInventory / 3PL – understanding how inventory and warehousing works (this role transacts inventory from their 3PL in Sydney to Australian customers)Export Experience – managing orders from Export customersYou'll be that person who goes the extra mile to keep your customer happyYou'll need to be available to start right awayYou'll have experience writing professional replies to customersYou'll need to be technically savvyYou'll ideally have experience with a CRM systemYou'll have fast and accurate data entry skillsYou'll need spot on attention to detailYou'll love a busy fast-paced roleIf you're a foodie you'll love this companyWhat's in it for you? An immediate startWork with a genuinely caring, supportive ManagerJoin a happy, supportive team of slick customer service operatorsContinuous work for at least the next 4 to 8 weeks approx. Start earning immediately and get paid weeklyAn opportunity to learn about a whole new industryAn opportunity to build on your customer service experienceRegular updates from your Cultivate Consultant (me) on the employment market and future opportunities after this contract finishesPlease note we are only able to consider your application if you are legally eligible to work in New Zealand  
We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn't bring out your best, let us know. We want you to shine, not shy away.

Next steps 
 
Apply here with a CV in MS Word. You'll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.

We understand some job seekers choose not to apply if a role isn't a 100% match. We'd encourage you to apply anyway or send us your details. If this isn't right something else might be. 

A bit about Toni, who's recruiting this role 

Being the eldest of 9 siblings, I naturally fall into and love the role of nurturer and mentor and I certainly know how to roll with the punches and have a good laugh. Outside whanau and mahi, my happy place is the African continent, searching for new adventures and wild animals. 

#SCR-toni-johnson#J-18808-Ljbffr


Source: Jobleads

Job Function:

Requirements

Customer Services Officer
Company:

Cultivate


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