Fixed term until end of June 2024On-site gym & poolSupportive and fun-loving teamMo te tunga | About the role:At Parliamentary Service, we work at the heart of democracy to provide excellent service to New Zealand's members of Parliament. We offer an incredibly diverse and interesting range of services including education, HR, security and customer service support and we pride ourselves on our people, who're literally world-class!Our customer service centre has a very clear and easy to understand mission, that is to provide rich and meaningful connections between the public and parliament. We are not just the face of Parliament at our reception desks, and the voice of Parliament on the phone, but we are also the engine room that works behind the scenes to support our teams to provide a high-level of customer service for all our internal and external customers. No two days are ever the same and you'll get a chance to engage with a wide variance of people from all walks of life. The role is an equal mix of face-to-face customer service, and behind the scenes administration to support our systems and other teams to do their work.To kete | In your applicationWe're looking for someone who's passionate about people, is motivated to provide an exceptional customer experience every time and is able to work within our collaborative and busy team. We're also looking for:the ability to communicate effectively with a wide range of peopleA drive to provide warm, welcoming, excellent customer service to allResilience under pressure and an ability to deal with difficult interactionsAn ability to adapt and learn quickly, and a positive approach to changeProblem solving and organisational skillsConfidence using MS office suiteFlexibility within your role and a 'can-do' attitudeWhy work for Parliamentary Service?We offer a range of benefits including 5 weeks annual leave, access to an on-site gym and pool, learning and development opportunities and flexible working arrangements. Our ever-changing environment we work in allows us to be part of the action at Parliament including attending question time, select committees and other key events. Plenty of on-going learning and development opportunities and you'll join a supportive and fun-loving team who celebrate the wins together.One of our team has been given an opportunity to step into an advisory role within another team. As a result, we're looking to fill a full-time, fixed-term position until 28 June 2024. This position operates on rostered shifts between the hours of 7:30am and 7.00pm. The appointing salary range for this role is $56,053 to $61,679 per annum. Appointments will be based on skills and experience. Click the APPLY button to see how to apply via our Careers at Parliament website. Applications close midnight, Wednesday 10 April 2024.
