Customer Service Specialist - Work From Home

We are seeking a dedicated and hardworking Customer Service Specialist to join our team at Big Lots, a leading retail company in Nelson, New Zealand. This is a part-time, work-from-home position at the Associate Level, requiring a minimum of 3 years of experience in customer service.

As a Customer Service Specialist, your responsibilities will include:

- Handling customer inquiries and resolving issues in a timely and professional manner- Providing product information and assistance with order processing- Maintaining accurate customer records and updating databases- Collaborating with other team members to ensure customer satisfaction- Demonstrating excellent communication and people management skills- Adhering to company policies and procedures

The ideal candidate will possess the following personality traits: dedication and hard work. In addition, soft skills such as communication and people management are essential for success in this role.

Benefits of this position include company-provided equipment, travel opportunities, and medical coverage. The working environment at Big Lots is fast-paced and dynamic, with a focus on achieving impactful results.

Deadline to apply for this position is April 22, 2024. Big Lots is an equal opportunity employer and encourages applications from all qualified individuals.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.