Customer Service Representative | Sales Support

Customer Service Representative | Sales Support-Bring strong customer service and organisational skills to support the Sales function.
About Company:
Well-established Self-Storage Solutions company based in Mangere with twelve state-of-the-art Self-Storage facilities in key locations throughout New Zealand. This company is highly successful and continuously expanding. They are dedicated to providing convenient, high-quality storage solutions and excellent customer service.
They are looking for a Customer Service Representative to join their close-knit team and play a key part in the day-to-day success of the business.
About Role:
Busy customer service role acting as first point of contact and delivering excellent customer service topotential and existing customers. Manage the customer journey from enquiry through to conversion, while closely coordinating with the Facility Managers.
Handle inbound calls, emails,chatbot and virtual video callsInitiate outbound sales enquiry follow upsFacilitating bookings and viewing for all facilitiesResolve customer problems effectivelyDeveloping and implementing sales strategiesAchieving monthly and annual sales targetsGeneral administration work9am-5pm - Monday to Friday – Some flexibility around start and finish times.No weekend workFantastic opportunity to utilise your customer service and sales skills and really take ownership of this role.
What's On Offer: Good Salary - dependent on experienceFortnightly bonus' for sign upsLaptop and phoneGreat team environment and company cultureThe tools and training to excel in this roleGenuine opportunity to grow in the role and companyAbout You: 2+ years call centre or sales support experienceFantastic customer service focusBasic computer literacy (Microsoft office)Great problem-solving skills and ability to think outside the box.Full and current NZ Driver's LicenseSelf-motivated, adaptable and a quick learnerIf you are a team player with a good sense of humour, proactive and are committed to a high level of customer service –Apply Now! How to Apply:
Apply to Amanda ****** |09 600 5152
Only those shortlisted will be contacted; this will happen within one week of your application.

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