Customer Service Representative

Customer Service Representative| Permanent Full Time Permanent full timeLocation: 35 Union Street East, Whangarei$26.06 per hour paid fortnightlyMonday to Friday: 0830 to 1730A role with variety!The main purpose of your role will be to greet customers, face-to-face and provide assistance with any of our services.
Day to day you will: Interact with customers whilst ensuring high levels of customer satisfaction,Actively promote products and services provided through the outlet,Work alongside a team to effectively manage customer issues and complaintsKeep an eye out for opportunities to improve the way we deliver our services.Sorting and organising mail in the mailroomAbout You: To be successful in this role you will ideally have a background in customer service (hospitality or retail), excellent communication skills and have a natural ability to work well with clients and colleagues to provide exceptional service at all times.
Shift: Monday to Friday: 0830 to 1730We will also be looking for: Ability to commit to punctualityCommitment to the hours outlined abovePassion to provide excellent customer servicePositive attitude and a proactive nature.At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including: Access to discounted health insurance plans for you and your familySpecial rates on fantastic holiday home accommodation around New ZealandFull use of a Wellness portal to help you lead a long, happy and healthy lifestyleAn Employee Assistance programme to support you when you need itYour opportunity could start right here. Apply now! All external applicants will be required to provide proof oftheir eligibility to work in New Zealand. Appointees will also be subject to a security and credit check and may be required to undertake a drug test. There's something really special about being part of the team here at NZ Post – Tukurau Aotearoa, who we are and what we stand for is grounded inour values . We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone. Project Management and Business Improvement (1) #J-18808-Ljbffr