Customer Service Associate - Remote Work

Job Description: Trade Me is seeking a passionate and adaptable Customer Service Associate to join our team on a part-time remote basis. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, assisting with inquiries, resolving issues, and maintaining customer satisfaction. This position is at the Associate level and requires a minimum of 2 years of experience in customer service. Responsibilities:- Respond promptly and professionally to customer inquiries via email, chat, or phone- Assist customers with product information, account inquiries, order status, and issue resolution- Document customer interactions and transactions accurately in the system- Collaborate with various departments to ensure customer needs are met- Uphold the highest standards of ethical conduct and integrity- Present information effectively and clearly to customers- Work as part of a team to achieve departmental goals Requirements:- 2+ years of experience in customer service- Passionate about providing exceptional customer service- Adaptable to changing environments and priorities- Strong presentation skills- Excellent teamwork abilities Benefits:- Free food- Paid sick leave- Visa sponsorship Equal Opportunity Statement:Trade Me is an equal opportunity employer and welcomes all qualified individuals to apply for this position. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All individuals will be considered for employment based on their qualifications and merit. Deadline to apply: ******** If you meet the requirements and are looking to join a dynamic team in a remote work setting, we encourage you to apply for the Customer Service Associate position at Trade Me!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.