Customer Service Associate - Remote Work

Job Description: As a Customer Service Associate at Land O'Lakes, you will be responsible for providing excellent customer service to our clients while working remotely from your home in Dunedin, Otago, NZ. This part-time position is perfect for someone with at least 3 years of experience in customer service who is energetic, driven, and thrives in a fast-paced environment. Responsibilities:- Manage incoming customer inquiries via phone, email, and chat- Provide product information, pricing, availability, and order status updates- Resolve customer complaints and issues in a timely and professional manner- Process orders and coordinate with the warehouse for shipment- Build strong relationships with customers to foster loyalty and repeat business- Collaborate with other departments to ensure customer satisfaction Requirements:- Previous experience in customer service (at least 3 years)- Energetic and driven personality- Strong project management skills- Ability to manage people effectively- Excellent communication and interpersonal skills- Proficiency in Microsoft Office and CRM software- High school diploma or equivalent Benefits:- Free accommodation for remote work- Company equipment provided- Disability insurance coverage Working Environment:At Land O'Lakes, we thrive in an environment that embraces and navigates change seamlessly. As a remote Customer Service Associate, you will be part of a dynamic team that values innovation, collaboration, and customer satisfaction. Equal Opportunity Statement:Land O'Lakes is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.