Customer Service Associate

Job Description: CarMax is seeking a full-time Customer Service Associate to join our team in Nelson, NZ. As an Entry Level position, the ideal candidate will have at least 1 year of experience in customer service. We are looking for a confident and energetic individual who possesses excellent time management and critical thinking skills. Responsibilities:- Greet customers and assist them with any inquiries or concerns they may have- Provide exceptional customer service through phone, email, and in-person interactions- Resolve customer complaints in a professional and timely manner- Process transactions accurately and efficiently- Maintain a clean and organized work environment- Collaborate with team members to ensure a high level of customer satisfaction- Stay up-to-date on product knowledge and promotions- Perform other duties as assigned by management Requirements:- 1 year of customer service experience- Confident and energetic personality- Excellent time management and critical thinking skills- Strong communication and interpersonal skills- Ability to work well in a fast-paced environment- High school diploma or equivalent Benefits:- Gym membership- Paid overtime- Life insurance- Health and wellness initiatives to prioritize employee well-being Equal Opportunity Statement:CarMax is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law. Deadline to apply: ******** If you meet the requirements and are interested in joining our team as a Customer Service Associate, we encourage you to apply before the deadline. We look forward to reviewing your application and potentially welcoming you to the CarMax family.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.