Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. About Us We have over 6,500 people across our global offices, and generate an annual revenue of over $1.48 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centers, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. About the Role We are looking for a Customer Service Administrator to join our team. In this role you will be responsible for administering and managing accounts of Superannuation Fund members. The role involves a mixture of customer service, liaising with member's payroll offices, reconciling accounts, calculating entitlements and written correspondence to provide member's with information on their entitlements. Please note the working hours will fall from 8:30am-5pm or 8am-4pm Skills and experience Strong problem solving, analytical and numerical skills Excellent communication and time management skills Advantageous if you have any experience in administration, data entry or customer service Can work autonomously and within a team Adaptable to work in a fast paced, changing environment Benefits Base salary + kiwi saver + subsidized Life and Health Insurances, retail discounts Flexibility in working arrangements- hybrid working model including WFH! Continuous career development and progression If this sounds like the opportunity you're after, apply now! Why join us here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
