Are you an individual with a positive and passionate personality ready to ensure customer success? If so, we want you to join our team, based in Auckland as a Real Estate Customer Relationship Manager for the Northern region.About Us:At Stuff, we're dedicated to helping our customers connect instantly and seamlessly with their audiences using our cutting-edge products. We believe in the power of strong customer relationships, and we're looking for a dedicated Customer Relationship Manager to join our team and play a key role in our success.Key Responsibilities:As a Customer Relationship Manager, you will manage the end-to-end campaign admin process, coordinate tasks, and handle ad hoc admin duties. Exceptional communication skills, attention to detail, creativity, and a proactive attitude are essential. Your role is crucial in enabling the Real Estate Sales Team at Stuff by bridging the gap between clients and internal departments. Your responsibilities will include:Customer Engagement: Work with recurring customers on their bookings and handle queries via phone and email to enhance the customer experience.Relationship Management: Maintain and strengthen relationships with our high-value customers.Multimedia Booking Management: Tracking and booking requests across digital, print and audio, ensuring all bookings are completed and actioned in a timely mannerCampaign Management: Managing digital, print, and audio campaigns from start to finish, including campaign reporting.To be successful in this role, you should:Have some experience in a Customer/Sales/Marketing Support or Coordinator roleProject a positive and professional image of Stuff in all interactions.Possess strong organisational skills and thrive in a fast-paced environment with multiple deadlines.Have high attention to detail, ability to prioritise tasks, excellent verbal and written communicationBe a fast learner, critical thinker, show initiative, and problem solving skillsThink you can do the job? Then apply now and start your journey with Stuff today.Stuff champions inclusion. Be it gender, ethnicity, beliefs, abilities or experiences - we know that diversity brings another lens through which we all learn, connect and grow.As we are committed to creating a workplace that reflects the diverse communities in New Zealand, we will always invite and encourage applications from people of all genders, ethnicities, disabilities and ages. We are committed to providing equal employment opportunities for all.Disclaimer: Stuff does not accept unsolicited agency resumes. Stuff is not responsible for any fees related to unsolicited resumes.Seen a role you like? Apply today and get the ball rolling. We believe in an easy, transparent application process from start to finish. Here's what it looks like:ApplySend us your application.ReviewWe'll take a look and get back to you.InterviewIf shortlisted, we'll invite you to an interview.SelectWe'll let you know if you've been successful or unsuccessful.CheckWe'll do a few background checks.Welcome!Let's grab a coffee and get you settled in. 10 This site is powered by Snaphire (www.snaphire.com) #J-18808-Ljbffr
