Are you an entrepreneurial-minded individual with a passion for customer success? If so, we want you to join our team as a Customer Relationship Manager in Auckland.
About Us: At Stuff, we're dedicated to helping our customers connect instantly and seamlessly with their audiences using our cutting-edge products. We believe in the power of strong customer relationships, and we're looking for a dedicated Customer Relationship Manager to join our team and play a key role in our success.
Key Responsibilities: As a Customer Relationship Manager, you'll be an essential part of our team, working closely with our Account Directors and high-value customers to ensure their success. Your responsibilities will include:
Data-Driven Sales: Actively turn data into sales information to identify opportunities for growth and retention.Sales Support: Provide clients with superior sales packs and presentations to showcase the value of our products.Customer Engagement: Work with recurring customers on their bookings and handle sales conversations via phone to enhance the customer experience.Relationship Management: Maintain and strengthen relationships and revenues with our high-value customers.To be successful in this role, you should: Have a sound knowledge of effective sales calls or meeting structures.Excel in building trust-based, business-focused relationships with decision-makers and key influencers.Project a positive and professional image of Stuff in all interactions.Possess strong organisational skills and thrive in a fast-paced environment with multiple deadlines.Understand CRM systems.Have a good understanding of digital marketing.Think you can do the job? Then apply now and start your journey with Stuff today.
Stuff champions inclusion. Be it gender, ethnicity, beliefs, abilities or experiences - we know that diversity brings another lens through which we all learn, connect and grow.
As we are committed to creating a workplace that reflects the diverse communities in New Zealand, we will always invite and encourage applications from people of all genders, ethnicities, disabilities and ages. We are committed to providing equal employment opportunities for all.
Disclaimer: Stuff does not accept unsolicited agency resumes. Stuff is not responsible for any fees related to unsolicited resumes. Seen a role you like? Apply today and get the ball rolling. We believe in an easy, transparent application process from start to finish. Here's what it looks like:
ApplySend us your application.
ReviewWe'll take a look and get back to you.
InterviewIf shortlisted, we'll invite you to an interview.
SelectWe'll let you know if you've been successful or unsuccessful.
CheckWe'll do a few background checks.
Welcome!Let's grab a coffee and get you settled in.
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