Customer Regulatory Specialist - Land and Waterways at Land Information New Zealand, Christchurch Customer-centric solutions-based role,Crown Property Function,Flexible working, join the office based in ChristchurchWe have a newly created Customer Regulatory Specialist role in our Crown Property Group following a change implementation designed to bring us closer to our customers and have us take on more responsibility for property and land management.It is an exciting time to join us to support Crown Property to responsibly manage and enhance the use of Crown Land for existing and future generations.
All our specialists in Crown Property work collaboratively to ensure that portfolios meet legislative and maintenance requirements. We also work extensively with Iwi on treaty settlement properties.
This position is based in our Christchurch office, and we can offer mutually acceptable flexible working arrangements.
See more about the team Land & Waterways hiring below :
You will be part of the team responsible for processing/triaging applications for public use of Crown Land for the Land and Waterways portfolio.
The team is tasked with managing a range of applications, including leases, licenses, easements, and other requests related to our land and waterways portfolio. We also collaborate closely with internal Crown teams and external stakeholders, playing a key role in supporting Treaty acquisitions.
This team plays a vital role in providing information to our customers and managing day-to-day reactive maintenance requests for our land and waterway assets.
We are looking for someone who can efficiently manage the operational aspects of our daily processes, while also supporting senior staff in running team functions. The ideal candidate will have previous experience excelling in a high-volume customer-facing role, with a strong background in statutory decision-making. They should possess problem-solving skills and demonstrate creativity in finding cost-effective solutions. Understanding system workflows and the importance of business processes is essential. The candidate should be solution-focused and capable of advising customers to meet their requirements within legislative constraints.
You will have:
Excellent communication, and able to apply a flexible approach to your work,A great attitude to learn and grow skillset,Attention to detail and ability to learn processes & legislation applicable to this role, such as;The Resource Management Act 1991, Biosecurity Act 1993, Forests Act 1949 and relevant national policy statements.The Land Act, Railways Act, Public works ActA customer centric outlook and a drive to become a 'go-to' for information and advice.Where it's relevant to the role, you may also have experience in (or gain experience in):
Commercial or residential property management,Tenancy agreements and planned maintenance scheduling,Understanding government legislation including national policy statements and local authority legislation,Managing land and waterways including land use for recreational activities and contaminated land,Laws and regulations surrounding land obligations including Resource Management Act 1991, Biosecurity Act 1993, Forests Act 1949 and relevant national policy statements.Working collaboratively with Iwi Partners,Understanding laws and regulations surrounding land obligations and land acquisition.The above is not essential knowledge, but it gives you an idea of the breadth of experience you would acquire in these teams.
The annual salary range for this role is: $70,000 – $87,000 dependant on experience.
Interesting work which impacts Aotearoa as we care for whenua, moana and arawai.Eye & ear care reimbursementsReduced Health Insurance PremiumsDiverse groups and networksIf eligible for paid parental leave, you will be entitled to a top up payment for the first 18 weeks of the 26 weeks.A minimum of four weeks and three days annual leaveToitu Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways). Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference. Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations. Now and for future generations.
Our Kia Toipoto Intentions - Public Service Gender, Maori, Pacific and Ethnic Pay Gap Action Plan ToituTe Whenua is a diverse team of individuals with different experience and perspectives. This drives our culture and high performance. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued. Tono mai -How to Apply If you're eyeing up this role and believe you've got what it takes, please apply, or get in touch with the team. To apply, please click"Apply Online."You'll be taken through to our Toitu Te Whenua Careers Centre where you'll be able to review further information about the responsibilities and accountabilities of this role in the Position Description. You'll be able to complete your online application form and upload a copy of your CV/Cover Letter.
Please note, whileapplications close Thursday 4 April 2024, we may be reviewing applications as they are received and may progress with suitable applicants prior to the application closing date. Therefore, please apply as soon as possible if you are interested in this position.
For tracking and evaluation purposes, all applications must be submitted via our on-line process. You must have the legal right to live and work in New Zealand to be eligible for this position.
You may notice that the Position Description title for this role (Customer Regulatory Specialist – Level Tahi/1) doesn't match the advertised title. At Toitu Te Whenua we design our roles around shared capabilities (rather than focusing on tasks). This means our position descriptions are broad, one position description can cover many roles, this is known as Broad Based Role (BBR). Using BBR allows us to be responsive to our customers and to strengthen the connections across our organisation. It also gives us the flexibility to provide wider opportunities to our people, to further their careers. If you have any questions about this role or working at Toitu Te Whenua, please ****** and our Recruitment Team will be in touch with
Employer: Land Information New Zealand
Location: Christchurch
Position type: Ongoing - Full Time
Category: Government, Policy, Planning & Regulation
Note: You may be redirected to the employer's careers website.
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