Customer Care Associate

Job Description: Avnet is seeking a reliable and resourceful Customer Care Associate to join our team in Dunedin, Otago, NZ. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities:- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner- Resolve customer issues and complaints efficiently and effectively- Maintain excellent product knowledge to assist customers with their inquiries- Collaborate with other team members to ensure customer satisfaction- Utilize critical thinking skills to analyze customer needs and provide appropriate solutions- Manage customer relationships to foster loyalty and repeat business Requirements:- Minimum of 2 years of customer service experience- Excellent communication and interpersonal skills- Strong critical thinking abilities- People management skills- Reliable and resourceful personality traits- Ability to work well in a team environment and individually- Proficiency in MS Office and CRM software- High school diploma or equivalent Benefits:- Profit sharing- Gym membership- Paid sick leave Working Environment:At Avnet, we cultivate a sense of ownership and responsibility at every level. We value teamwork, collaboration, and continuous improvement. Our team members are encouraged to take ownership of their roles and contribute to the overall success of the company. Deadline to Apply:May 11, 2024 Equal Opportunity Statement:Avnet is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.