Customer Care Assistant - Remote Work

As a Customer Care Assistant at Nucor, you will be responsible for providing excellent customer service to our clients while working remotely from Dunedin, Otago, NZ. This part-time position at the Associate Level requires at least 2 years of experience in customer service. Responsibilities:- Answering customer inquiries via phone, email, and online chat- Resolving customer complaints in a professional and efficient manner- Providing product information and assistance with orders- Keeping accurate records of customer interactions and transactions- Collaborating with other team members to ensure customer satisfaction- Keeping up to date with product knowledge and company policies Requirements:- Confident and resourceful personality traits- Strong leadership skills and effective communication abilities- 2 years of experience in customer service- Proficiency in Microsoft Office and customer service software- High school diploma or equivalent- Ability to work independently and efficiently in a remote setting Benefits:- Free accommodation for remote work- Profit sharing opportunities- Life insurance coverage Working Environment:At Nucor, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration in our team members. Deadline to apply: April 22, 2024 Equal Opportunity Statement:Nucor is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.