Customer Advisor

Customer Advisor
Company:

Spark New Zealand Limited


Details of the offer

Kia ora,
Join NZ's #1 Mobile & Digital Services provider and build your career!
Ko to mahi – What you'll do: As the friendly face of our team in Kerikeri, you'll be working a 30-hour part-time, fixed-term role, serving and selling to customers with enthusiasm and expertise. Your responsibilities will include:
· Driving Sales: Use your in-depth knowledge of our products to boost sales figures.
· Providing Exceptional Retail & Customer Service: Engage with each customer, ensuring a memorable and positive experience.
· Offering Tailored Solutions: Identify and provide custom solutions that meet the unique needs of each customer.
· Virtual Assistance: Provide support through chat messaging, adapting to various customer needs, and ensuring high-quality interactions.
Your great attitude and eagerness to learn are more important than experience. Though a background in Retail, Contact Centre, or Hospitality is a plus, it's not mandatory. Key traits include:
· Dedication to exceptional customer experiences.
· Ability to connect with diverse individuals.
· Excellent communication and team collaboration skills.
· Self-motivation, goal orientation, and strong problem-solving and decision-making abilities.


· The first thing we are looking for is a great attitude and a willingness to learn, if you bring skills from Retail, Contact Centre, or Hospitality that's great - but not essential.
· The most crucial thing is that you want to provide excellent customer experiences and can connect with people from all walks of life.
· You'll be an excellent team player who has outstanding communication skills and the capacity to work independently (and earn some great commissions by meeting or exceeding your sales targets!)
· You will be self-motivated and goal-oriented with strong problem-solving and decision-making abilities.
These are just one of the many things that make working at Spark that extra bit special. Along with competitive pay, vibrant and supportive growth-focused culture, we offer over $5,000 worth of benefits a year available to you just for being with Spark:
· Monthly $120 Spark credit to use on any of our amazing products (at staff rates!)
· Comprehensive medical insurance & life and income protection
· Enhanced parental leave payments - including top up to 100% base salary on top of the government contribution for 26 weeks.
· Development opportunities with countless career pathways within the wider Spark group.
· Leading edge health and wellbeing support including wellbeing coaches and in-house Specialist Clinical Support.
· $1,500 referral scheme - get your mates to join and make some extra cash!
· And much more...
Millions of New Zealanders and thousands of businesses turn to us as Aotearoa's largest telecommunications and digital services company. With our roots dating back to the 1800's, Spark is woven into the fabric of Aotearoa, and we are committed in our purpose of helping ALL of New Zealand WIN BIG in a DIGITAL WORLD, through amazing technology.
With this commitment to our country comes a commitment to our people. We want you to connect and bring your whole self to work so we can celebrate the unique things that make you, you. We're thinking big about transforming our country and our inclusive culture is all about embracing your story and empowering you to grow through your journey here at Spark. By embracing this diversity, we enhance our understanding of the world around us and unlock endless potential.
We operate in an exciting and constantly evolving industry, and this brings new and unique challenges every day. Across Spark we are empowered to deliver better outcomes for the fast-changing needs of our customers. The traditional hierarchical organisational structure has been scrapped in favour of a transparent and collaborative Agile environment that leverages diversity and in turn creates highly productive teams. We step up to the challenge every time, taking ownership to achieve great things on our quest to shape a better future together.
We strive to enable better outcomes for ALL of New Zealand - so come join us today, on our quest to make a difference towards OUR TOMORROW.
To download the position description, please sign in with your account.
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Source: Jobleads

Job Function:

Requirements

Customer Advisor
Company:

Spark New Zealand Limited


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