You'll be responsible for assessment and lending decisions within the Small Business and Consumer segments. The focus is customer centric and you'll consistently delivery excellent customer service satisfaction results to our internal and external customers. Providing analysis and problem solving as required within appropriate and critical timeframes.This position is a 4 day week - Friday - Monday 9.30am - 5.30pmDoes this sound like you?Your relationship building skills are second to none. You may come from a customer facing, business manager, credit analyst or motor role. You'll know the front end credit application process, have strong negotiation skills and the ability to think on your feet. Happy to flex, have experience working in a fast paced environment and work well under pressure.You're a pro:Strong lending experienceUnderstanding of financial legislation regarding CCCFAConsumer and Small Business (SME) credit decision experienceEffective analytical skillsAbility to make an approval decision, including assessment of business financialsAttention to detail and great listening and written communication skillsA bit about us and what we doHeartland is an NZX/ASX-listed financial services group with big growth plans. Heartland owns both Heartland Bank in New Zealand and Heartland Finance in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees.Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto the customer through faster service and better rates.Can you see yourself here?We're innovative and always evolving. We work together as one team and have big ambition.We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people.We offer real opportunities for learning and career development.You can also drive change through our internal groups (including Manawa Whenua - our Maori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team).Some of our other benefits include:an excellent insurance packageyoga and mindfulness classessports teams including touch, netball and footballdaily breakfast, fresh fruit and Friday night pizza and drinksDiversity & InclusionAt Heartland, we're proud to celebrate the many characteristics that make each of us different. We are committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We're a Living Wage Employer, a Hearing Accredited Workplace, and have recently received the Rainbow Tick.Heartland is an equal opportunity employer. We strongly encourage everyone to apply and we welcome everyone to the team. Please let us know if you need any adjustments throughout the application or interview process including a sign language interpreter or speech-to-text reporter.In your application, feel free to let us know what your pronouns are (for example, she/her, he/him, they/them etc).Keen to learn more?For an insight into life at Heartland, check outhttps://youtu.be/Sti0louBCw0video , our Instagram @heartlandbanknz or follow us on LinkedInwww.linkedin.com/company/heartland-bank-nz .Please note you must be eligible to work in New Zealand.This site is powered by Snaphire (www.snaphire.com)#J-18808-Ljbffr
