Contact Center Assistant - Remote Work

Job Description: Walgreens Boots Alliance is currently seeking a dedicated and driven individual to join our team as a Contact Center Assistant in a remote work capacity in Christchurch, Canterbury, New Zealand. This is a part-time entry-level position with no prior experience required. Responsibilities:1. Answering incoming calls and responding to customer inquiries in a professional and courteous manner.2. Providing product information, pricing, and availability to customers.3. Assisting customers with order processing and tracking.4. Resolving customer complaints and escalating issues as needed.5. Conducting research on products and services to provide accurate information to customers.6. Updating customer records in the database with accurate and current information.7. Collaborating with team members to ensure customer satisfaction and achieve company goals.8. Maintaining a high level of attention to detail in all interactions with customers. Requirements:1. High school diploma or equivalent.2. Strong communication skills, both written and verbal.3. Ability to work independently and in a team environment.4. Excellent organizational skills and attention to detail.5. Proficiency in computer skills, including Microsoft Office applications.6. Ability to adapt to changing priorities and multitask effectively.7. Must have access to a reliable internet connection and home office setup for remote work. Benefits:1. Dental insurance coverage.2. Free food provided during working hours.3. Company transportation for team meetings and training sessions. Working Environment:At Walgreens Boots Alliance, we encourage our employees to unleash their creativity in a setting that celebrates and nurtures innovation. We believe in fostering a collaborative and inclusive work environment where all team members can contribute their unique talents and ideas. Deadline to Apply:April 17, 2024 Equal Opportunity Statement:Walgreens Boots Alliance is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.