3 x Permanent Construction Settlement Specialist roles Based in Otautahi (Christchurch)A hybrid working opportunityBe part of a high functioning teamEQC Toka Tu Ake is an Aotearoa (NZ) Crown entity that invests in natural disaster research and education as well as providing natural disaster insurance to residential property owners. EQC Toka Tu Ake's mission is to reduce the impact on people and property when a natural disaster occurs while administering the natural disaster fund.
Our values define who we are; they influence the way we work with each other and the way we serve our customers and engage with communities, every day.
- Hei whakapai matou | We make a difference for people
- Ka mahi tika matou | We do the right thing
Through our values, cultural understanding, and whanaungatanga (close personal connection) we connect with our communities ensuring support is provided during times of uncertainty.
Our aspiration is for EQC Toka Tu Ake to be a culturally inclusive and diverse place to work; a place where people can develop and be at their best.
The purpose of this role is to provide technical construction knowledge and support alongside the ability to manage On-sold applications, with experience and knowledge relating to natural disaster damage.
You will provide your high-level technical expertise in conjunction with application management and resolution experience relating to natural disaster assessments, repair methodologies, repair costings and review of engineering and other specialist reports as required.
You will support the wider On-sold team including Settlement Specialists, Claim Managers and the Technical Support Team and may also support the legal team where required.
You will manage a portfolio of complex applications to resolution, using resources within and outside the On-solds team to support the settlement and reinstatement of all outstanding earthquake damage of a property.
Your confident and engaging manner and excellent interpersonal skills will enable you to quickly build effective working relationships across all levels. You will be a credible and trusted person who is actively sought out for their advice, influence, and collaborative approach to health, safety, security, and wellbeing business performance.
Ko wai koe | About You Qualified LBP with sound practical and technical knowledge of residential house construction and repair techniquesPrevious experience as a Resolution Specialists, Technical Resolutions Specialists, or Settlement Specialist - minimum 6 years' experienceInsurance Industry experience, including loss adjustment experienceNatural disaster assessment and EQC act knowledge and experienceA robust knowledge of:the local (and to the extent relevant regional) authority consenting requirements for residential house construction and repairrequirements under the Building Act (including the building Code, associated MBIE Guidelines and New Zealand Standards) relevant to residential house construction and repairWhy EQC Toka Tu Ake is a great place to work What is the most important thing in the world; it is people, it is people, it is people. EQC Toka Tu Ake recognises that our people are our greatest asset, and we prioritise staff and customer wellbeing above all else. Along with a competitive salary, five weeks annual, an employee wellbeing fund, and ongoing professional development, we provide an inclusive, engaging, and purpose-driven culture.
Our commitment to a diverse and inclusive workforce is because we know our culture thrives when we get this right. Our customers also get the best from us when we get our cultural connections right. We work to draw on the differences in who we are, what we have experienced, and how we think. We make a difference for all New Zealanders and strive to increasingly reflect the diversity of communities we serve by including and valuing perspectives from all backgrounds including ethnicity, religion, gender, age, accessibility needs, sexual orientation, and national origin.
How to apply For a more detailed understanding of the position or if you're ready to apply, please visit our Careers website by clicking Apply. If you have any questions about the role or require further information or assistance, please contact us at ****** or 0800 326 243.
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