Complex Risk Consultant CLOSER BRAVER FASTER The Complex Risk Consultant makes New Zealand safer by partnering with clients to deliver risk improvement strategies and reporting back all pertinent information on the exposures to loss of our insureds business assets and ongoing business continuity advice We are looking for someone to join our team based in Auckland Central in a permanent position The consultant is expected to create a positive customer experience in all interactions both internally and externally and seek to share observations and possible solutions to hazards to our policy holders and key stakeholders The consultant will communicate in a timely and professional manner on the likelihood and consequence of potential risks and observations on Material Damage Business Interruption Machinery Breakdown and other risks The Complex Risk Consultant makes a direct contribution to the profitability of our business by improving the risk profile of our customers The Role The role has two Responsibilities including Risk Surveying and Contribution to Excellent Customer Care If you are successful in this role you will be busy with the following Site inspection risk analysis and reporting for our complex risk clients Proactively negotiating with customers to improve risks and adding value around risk management Assisting Managers by demonstrating technical leadership of the team Conducting complex risk and other more technical survey work Facilitating the implementation of agreed risk improvements Maintaining a highly professional level of customer service Flexibility of hours together with significant travel Managing work expenses and travel to drive cost and time efficiencies Experience and skills must haves Understanding of the basic principles of insurance Knowledge of commercial property risk surveying Experience in providing risk control advice Proficient at maintaining relationships with external and internal suppliers and customers Ability to quantify likely risk improvement and promote implementation with insured or prospect We are also looking for someone who has a positive attitude keen to learn and develop their skills with great communication and relationship building skills About Us At IAG we believe that everyone has a unique point of view to share shaped by their life experiences cultures passions We celebrate and commit to Proud to be me we value difference not sameness Together harnessing our collective wisdom enables us to be our best for our customers each other No boxes its not about labels boxes or categories Its about building a diverse and inclusive mindset into everything we do IAG is the largest general insurance group in Australia and New Zealand IAG owns some of New Zealands most trusted insurance brands including NZI AMI State Swann Lumley Lantern and NAC In Australia NRMA Insurance CGU and SGIO lead the way Lets Talk Start your career journey with us and click Apply If you would like to discuss the position please call Stacey in Talent Acquisition on 09 969 4066 In addition to a diverse and inclusive culture some of our benefits include 50 insurance discounts flexible work and leave options generous parental leave and return to work programme recognition and reward program and various corporate partner discounts At IAG we are committed to equal opportunity employment We dont just accept difference we embrace and support it for the benefit of making our world a safer place For further information visit careers iag co nz
