Client Support Officer

At Gallagher Group, we are currently seeking a passionate and motivated individual to join our team as a Client Support Officer in Wellington, NZ. This is a part-time position at an associate level, requiring a minimum of 2 years of experience in a related field. As a Client Support Officer, your responsibilities will include: 1. Providing support to clients through various channels such as phone, email, and chat.2. Coordinating with internal teams to ensure timely resolution of client issues and requests.3. Managing client relationships and identifying opportunities for upselling and cross-selling.4. Collaborating with the sales team to achieve revenue targets and improve customer satisfaction.5. Developing and maintaining client documentation and records.6. Identifying trends and patterns in client feedback to improve products and services.7. Participating in project management activities to enhance client support processes. The ideal candidate for this role should possess the following personality traits: passion and motivation. In addition, soft skills such as innovation and project management are highly desired. We offer remote work flexibility, Paid Time Off (PTO), and free accommodation as part of our benefits package. Our working environment is designed to provide opportunities for unlimited personal and professional growth. The deadline to apply for this position is March 17, 2024. Equal Opportunity Statement: Gallagher Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment. If you meet the requirements and are excited about the opportunity to join a dynamic team, we encourage you to apply before the deadline.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.