Client Support Assistant

Job Description: Orion Health is seeking a passionate and resilient Client Support Assistant to join our team in Wellington, NZ. As a part-time Associate Level role, the successful candidate will have at least 2 years of experience in a similar position. Responsibilities:- Provide exceptional support to clients through various channels including phone, email, and live chat- Troubleshoot and resolve client issues in a timely manner- Collaborate with internal teams to escalate and resolve complex client problems- Maintain accurate records of client interactions and transactions- Assist in the development and implementation of client support processes and procedures Requirements:- Strong communication skills, both written and verbal- Creativity in problem-solving and adapting to client needs- Ability to work effectively in a fast-paced environment- A positive attitude and a genuine desire to help others- Previous experience in a client support role is preferred- Proficiency in Microsoft Office and CRM software Personality Traits:- Passionate about providing top-notch client support- Resilient in the face of challenges Soft Skills:- Creative problem-solving skills- Excellent communication skills Benefits:- Parental leave- Paid sick leave- Joining Bonus Working Environment:At Orion Health, we prioritize building strong connections with our team members and treating colleagues like extended family. We foster a supportive and collaborative work environment where everyone's contributions are valued. Deadline to Apply:March 25, 2024 Equal Opportunity Statement:Orion Health is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, sexual orientation, age, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.