Client Services Administrator

About AdviceFirstAt AdviceFirst, we are here for our clients, their family or their businesses. Whether it's Financial, Business or People related we have the expertise, people and resources to give people the advice that's needed. We pride ourselves on being experts, but we won't use complicated jargon. Instead, we take the time to understand exactly what our clients want, or more importantly what they need. Then we will put forward ideas and make recommendations personalised for them. No off-the-peg, one-size-fits-all, she'll-be-right.Our culture thrives on supporting each other to achieve the best outcomes for our clients. We care for each other and are proud to be Rainbow Tick and Living wage certified. About the RoleThis role is pivotal to the AdviceFirst team helping our clients realise a better future. In this role you will be responsible for general administration, adviser support and client experience tasks to help our insurance clients. Skills, Behaviours and ExperiencePrevious experience in a customer focused role is essential.A communication style that exudes a natural warmth and empathyHigh attention to detailExcellent relationship management skillsAbility to prioritise and manage time wellA great work ethic that is full of motivation, enthusiasm and initiativeA 'can do' attitude with the willingness to get stuck in and help our anywhere BenefitsBuild your knowledge of Financial Services in a growing companyEmployee benefits including a suite of personal insurancesBecome part of a great teamOn-going professional development opportunities