Client Service Specialist - Remote Work

Role and Responsibilities:- Serve as the primary point of contact for clients, addressing their queries, concerns, and requests in a timely and professional manner- Manage client accounts, ensuring accurate and up-to-date information is maintained- Collaborate with internal teams to resolve client issues and provide exceptional service- Proactively identify opportunities to improve client satisfaction and promote client retention- Develop a deep understanding of the company's products and services to effectively communicate with clients- Provide product demonstrations and training to clients as needed- Work with the sales team to identify upsell and cross-sell opportunities within existing client accounts

Requirements:- Bachelor's degree in Business Administration or related field- 2+ years of experience in client services or a similar role- Excellent communication and interpersonal skills- Strong leadership and adaptability skills- Proven track record of delivering exceptional client service- Ability to work independently and as part of a team- Proficiency in Microsoft Office and CRM software- Reliable and adaptable personality traits

Benefits:- Relocation allowance for remote employees- Profit sharing opportunities- Company-provided equipment for remote work

Working Environment:At ABM Industries, we foster an environment where technology is harnessed to drive innovation and efficiency. Our team is dedicated to providing the best possible service to our clients, and we are committed to supporting each other in achieving our goals.

Equal Opportunity Statement:ABM Industries is an equal opportunity employer and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.