Client Service Manager

Exelon, a leading energy provider in Hamilton, Waikato, NZ, is seeking a part-time Client Service Manager to join our team at a mid-to-senior level. As a Client Service Manager, you will be responsible for managing client relationships, ensuring customer satisfaction, and driving business growth. Responsibilities:- Develop and maintain strong relationships with clients to understand their needs and provide excellent customer service- Identify new business opportunities and work with the sales team to drive revenue growth- Manage client accounts, including contract negotiations, monitoring service delivery, and resolving any issues that may arise- Analyze client data and market trends to identify areas for improvement and make recommendations for strategic initiatives- Collaborate with internal teams, such as sales, marketing, and operations, to ensure seamless delivery of services to clients- Prepare and present regular reports to senior management on client performance and revenue forecasts Requirements:- Bachelor's degree in business, marketing, or related field- 8 years of experience in client service or account management- Independent and resilient personality traits- Strong negotiation and analysis skills- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment and manage multiple priorities- Experience working in the energy industry is a plus Benefits:- Parental leave- Gym membership- Free food Working environment:Join a company that pioneers change and sets industry benchmarks. At Exelon, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional service to our clients. Deadline to apply: March 31, 2024 Equal opportunity statement:Exelon is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment without regard to any protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.