Client Service Assistant - Remote Work

Job Description: Nucor is seeking a part-time Client Service Assistant to join our team in Dunedin, Otago, NZ. This is a remote work position at the Associate Level, ideal for an individual with at least 3 years of experience in client services. Responsibilities:- Assist clients with inquiries, issues, and requests through email, phone, and other communication channels- Maintain accurate records of client interactions and transactions- Collaborate with internal teams to ensure timely resolution of client concerns- Provide creative solutions to enhance the overall client experience- Communicate effectively with clients and colleagues to ensure clear understanding of needs and expectations- Contribute to the development of client service strategies and initiatives- Stay up-to-date on industry trends and best practices to improve service delivery Requirements:- Reliable and resourceful individual with a strong attention to detail- Excellent communication skills, both written and verbal- Ability to think creatively and problem-solve effectively- Previous experience in client services or a related field- Proficiency in Microsoft Office suite and CRM software- Commitment to providing exceptional client service- Bachelor's degree in Business Administration or a related field preferred Benefits:- Disability insurance- Parental leave- Life insurance Working Environment:At Nucor, we are committed to environmental responsibility and sustainable practices. Our team is dedicated to making a positive impact on the planet while delivering top-notch client service. Deadline to Apply: May 1, 2024 Equal Opportunity Statement:Nucor is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.