Client Service Assistant

Job Description: SkyCity Entertainment Group is seeking a dynamic and proactive Client Service Assistant to join our team in Wellington, NZ. As an Associate level position, the ideal candidate will have at least 4 years of experience in a similar role. Responsibilities:- Providing exceptional customer service to clients through various communication channels- Handling client inquiries and providing accurate information about our products and services- Assisting with client onboarding and account management processes- Collaborating with internal teams to ensure timely resolution of client issues- Maintaining client records and ensuring data accuracy in CRM systems- Supporting the Client Service Manager in various administrative tasks Requirements:- Resourceful and confident with excellent communication skills- Strong time management and attention to detail- Proven experience in a client-facing role- Ability to work independently and prioritize tasks effectively- Proficiency in Microsoft Office suite and CRM software- Bachelor's degree in Business Administration or related field preferred Benefits:- Retirement plan- Parental leave- Visa sponsorship for eligible candidates Working Environment:At SkyCity Entertainment Group, we are committed to giving back to the community through corporate social responsibility initiatives. As a Client Service Assistant, you will have the opportunity to contribute to our efforts to make a positive impact on society. Equal Opportunity Statement:SkyCity Entertainment Group is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Deadline to apply: ******** Join us and be a part of a diverse and inclusive team dedicated to providing exceptional customer service to our clients at SkyCity Entertainment Group in Wellington, NZ. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.