Job Description: Pacific Life is seeking a Client Relations Specialist to join our team in Nelson, New Zealand. As an Associate Level position, the ideal candidate will have at least 4 years of experience in client relations and demonstrate confidence and resourcefulness in their work. We are looking for someone who is creative, adaptable, and excels in building strong relationships with clients. Responsibilities:- Act as the primary point of contact for clients, providing exceptional customer service and addressing any inquiries or concerns in a timely and professional manner- Build and maintain strong relationships with clients to ensure their satisfaction and loyalty to the company- Collaborate with internal teams to develop and implement strategic initiatives to enhance client experience and drive business growth- Identify opportunities for upselling and cross-selling products or services to existing clients- Prepare reports and presentations for clients to communicate performance metrics and progress on key initiatives- Stay current on industry trends and best practices to continuously improve client relations strategies Requirements:- Bachelor's degree in Business, Marketing, or related field- Minimum of 4 years of experience in client relations or a similar role- Proven track record of successfully managing client relationships and meeting targets- Strong communication and interpersonal skills- Ability to work independently and as part of a team- Confidence and resourcefulness in handling challenging situations- Creativity and adaptability to develop innovative solutions for clients Benefits:- Retirement plan- Medical coverage- Joining Bonus Working Environment:Join a team that leads the industry through cutting-edge ideas and solutions. Pacific Life values diversity and inclusion, and we are committed to providing equal opportunities for all qualified candidates. Deadline to apply: May 22, 2024 Equal Opportunity Statement:Pacific Life is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status recognized by applicable federal, state, or local laws. All qualified candidates are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.