Client Relations Representative - Work From Home

Job Description: Delek US Holdings is currently seeking a Client Relations Representative to join our team in a remote position based in Dunedin, Otago, NZ. As an Associate level role, the ideal candidate should have at least 2 years of experience in client relations or a related field. We are looking for an independent and passionate individual who is skilled in strategic planning and time management. Responsibilities:- Manage client accounts and build strong relationships to ensure client satisfaction- Act as the main point of contact for clients, addressing any inquiries or concerns in a timely manner- Develop and implement strategies to increase client retention and attract new clients- Collaborate with internal teams to provide clients with the best possible service and solutions- Monitor client feedback and make recommendations for improvements to enhance the client experience- Track and report on key performance indicators to measure client satisfaction and success Requirements:- Bachelor's degree in Business, Marketing, or related field- 2+ years of experience in client relations or a similar role- Strong communication and interpersonal skills- Ability to work independently and manage multiple tasks efficiently- Proficient in Microsoft Office and CRM software- Strategic planning and time management skills Benefits:- Travel opportunities- Paid overtime- Parental leave- Work in an environment that sparks creativity and motivation, inspiring greatness in every team member Equal Opportunity Statement:Delek US Holdings is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We believe in providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.