Job Description: Montoux is seeking a dedicated and passionate Client Relations Representative to join our team on a part-time basis, working remotely from Dunedin, Otago, NZ. As an Associate-level position, the ideal candidate will have at least 4 years of relevant experience in client relations or a related field. The Client Relations Representative will be responsible for maintaining and building strong relationships with our clients, ensuring their needs are met and providing exceptional customer service. Responsibilities:- Serve as the main point of contact for assigned clients, addressing any inquiries or concerns in a timely and professional manner- Develop a deep understanding of each client's needs and objectives in order to provide tailored solutions and recommendations- Collaborate with internal teams to coordinate and execute client requests and projects- Monitor client satisfaction and seek feedback to continuously improve the client experience- Proactively identify opportunities for upselling or cross-selling products and services to existing clients- Track client interactions and maintain accurate records in the CRM system- Stay updated on industry trends and developments to better serve clients and provide valuable insights- Uphold Montoux's commitment to ethical conduct and integrity in all client interactions Requirements:- Bachelor's degree in a related field or equivalent work experience- Proven track record of successfully managing client relationships and meeting targets- Excellent communication skills, both written and verbal- Strong attention to detail and ability to multitask effectively- Ability to work independently and take initiative to drive results- Demonstrated cooperation and teamwork skills- Driven and passionate about delivering exceptional customer service- Comfortable working remotely and managing a flexible schedule Benefits:- Training and professional development opportunities to enhance skills and knowledge- Travel and spending expenses covered for client visits or events- Visa sponsorship for eligible candidates Equal Opportunity Statement:Montoux is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We value and celebrate differences in age, race, ethnicity, gender, sexual orientation, religion, disability, and more. All qualified applicants will receive consideration for employment without regard to any of these factors. We encourage individuals from underrepresented groups to apply. Deadline to apply: ******** If you meet the requirements and are excited about the opportunity to work with a dynamic and growing company in the insurance technology industry, we encourage you to apply for the Client Relations Representative position at Montoux. Join us in revolutionizing the way insurance companies interact with their clients and make a positive impact on the industry.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
