Job Description: We are seeking a dedicated and hardworking Client Relations Manager to join our team at Comcast in Nelson, Nelson, NZ. As a mid-to-senior level position, we require a candidate with at least 7 years of experience in a similar role. The Client Relations Manager will be responsible for managing relationships with our clients, ensuring their satisfaction, and driving revenue growth for the organization. Responsibilities:- Build and maintain strong relationships with clients, serving as their main point of contact for all inquiries and concerns- Develop a deep understanding of each client's needs and goals to provide tailored solutions and recommendations- Work closely with the sales team to identify upsell and cross-sell opportunities within existing client accounts- Collaborate with internal teams such as marketing, product, and operations to ensure client expectations are met and exceeded- Analyze client feedback and data to continuously improve client satisfaction and retention rates- Lead client meetings and presentations to discuss performance metrics, KPIs, and future strategies- Stay up-to-date on industry trends and best practices to provide innovative solutions to clients Requirements:- 7+ years of experience in client relations or account management- Excellent communication and interpersonal skills- Strong organizational and time management abilities- Ability to work well in a team environment and collaborate with colleagues worldwide- Proven track record of driving revenue growth and client satisfaction- Bachelor's degree in business, marketing, or related field preferred Benefits:- Medical coverage- Vision insurance- Joining Bonus Working Environment:At Comcast, we believe in fostering a global village mentality, where employees collaborate with colleagues worldwide to achieve success. As a Client Relations Manager, you will have the opportunity to work in a supportive and innovative environment that encourages creativity and teamwork. Deadline to apply: ******** Equal Opportunity Statement:Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
