Job Description: GameStop is seeking a talented Client Relations Manager to join our team in Nelson, NZ. As the Client Relations Manager, you will be responsible for building and maintaining strong relationships with our clients to ensure their satisfaction and loyalty to our brand. This role requires a high level of professionalism, strong communication skills, and the ability to problem solve and provide exceptional customer service. Responsibilities:- Develop and maintain relationships with clients to ensure their needs are met and exceeded- Serve as the main point of contact for clients, addressing any issues or concerns in a timely and efficient manner- Collaborate with internal teams to ensure client satisfaction and resolve any customer service issues- Monitor client satisfaction levels and implement strategies to improve client retention and loyalty- Provide regular reports and updates on client accounts to the management team- Stay up-to-date on industry trends and best practices to better serve our clients- Act as a liaison between clients and the company, ensuring clear communication and expectations are met Requirements:- Bachelor's degree in Business Administration or a related field- 8+ years of experience in client relations or account management- Strong communication and interpersonal skills- Ability to multi-task and prioritize in a fast-paced environment- Resilient and adaptable personality traits- Attention to detail and strong planning skills- Experience with CRM software is a plus Benefits:- Retirement plan- Disability insurance- Parental leave Working Environment:At GameStop, we are dedicated to pursuing excellence in every endeavor and setting a high standard for achievement. We believe in fostering a collaborative and supportive work environment where every team member can thrive and grow. Equal Opportunity Statement:GameStop is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, or disability status. Deadline to Apply: May 8, 2024 If you meet the requirements and are interested in this exciting opportunity, we encourage you to apply and join our team at GameStop!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
