Client Relations Associate

Job Description: As a Client Relations Associate at Farmers Insurance Exchange, you will be responsible for building and maintaining strong relationships with clients to ensure their needs are met. You will serve as a primary point of contact for clients, addressing any inquiries or concerns they may have regarding their insurance policies. In addition, you will work closely with the sales team to provide support in acquiring new clients and retaining existing ones. Responsibilities:- Develop and maintain relationships with clients through regular communication and follow-up- Address client inquiries and provide solutions to their concerns in a timely manner- Collaborate with the sales team to onboard new clients and ensure a smooth transition- Monitor client accounts to identify any opportunities for upselling or cross-selling additional insurance products- Prepare and deliver presentations to clients on insurance products and services- Analyze client data to identify trends and make recommendations for improving client satisfaction- Participate in team meetings and training sessions to stay updated on industry trends and best practices- Assist in resolving any client complaints or issues that may arise Requirements:- Bachelor's degree in Business, Marketing, or related field- Minimum of 4 years of experience in client relations or customer service- Strong communication and interpersonal skills- Confident and resourceful personality- Ability to analyze data and present findings effectively- Proficiency in Microsoft Office suite- Prior experience working in the insurance industry is preferred Benefits:- Life insurance coverage- Profit sharing opportunities- Remote work flexibility- Health and wellness initiatives prioritized in the working environment Deadline to apply: May 4, 2024 Equal Opportunity Statement:Farmers Insurance Exchange is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from individuals of all backgrounds and experiences.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.