Case Manager - Queenstown

Job Description

Case Manager - QueenstownMinistry of Social Development
Permanent, Full Time

Engage with clients to support them into independence and community participation
Fast paced, challenging and rewarding environment
Be part of an organisation that makes a difference in the lives of New Zealanders
About the Role

As the face of the organisation, you'll engage with and work alongside clients to support them into independence and community participation. You'll also ensure people receive their correct income support entitlements.

Our clients come from a wide range of backgrounds and cultures and many have health conditions, criminal convictions or other life challenges. On any given day you may interview 8-10 people, all with different circumstances.

Every day is busy and demanding but very rewarding as your work will have a big impact on people's lives.

Skills and Experience

You'll have the ability to put the client at the centre and understand their unique situation and challenges. You'll bring a high level of personal integrity, initiative and self-management skills. You'll need to be fast and accurate with data entry and able to use a variety of technology systems to ensure our clients get the right assistance for their situation.

You will also bring:
Strong interpersonal skills and an ability to develop trust and rapport quickly
Sound decision-making and problem solving ability
Natural resilience
Good computer skills and the ability to pick up new systems and processes
The ability to adapt in a changing environment
Culture
We are committed to providing you with a positive work environment and will work with you to achieve excellent results for clients, the team and you. We'll give you great training, support and on-going professional development. You'll work with like-minded people who want to get great results for New Zealanders.