Care Coordinator

Care Coordinator
Make a real difference helping people stay independent in their homes & communities
Telephone based role
2x Permanent Full-Time positions available, based in the Hutt Valley or Hawkes Bay .
Care co-ordinators contribute to the delivery of our home based health care and support service by:

Managing calls from clients/support workers regarding individual issues and concerns.
Matching support workers to our clients, based on the support needs of the client
Scheduling support worker visits, managing leave and shift cover using a purpose built database
We're looking for people who share our dedication to working in support of the elderly, people with disability and people recuperating from injury and illness.
Requirements are:

An excellent telephone manner (call centre experience an advantage)
Excellent relationship building and customer service skills
Highly organised and methodical work habits
The ability to negotiate positive outcomes
Excellent time management skills
A commitment to achieving excellent outcomes in a busy team environment
Strong intermediate level database/typing/system skills
Experience in the health or social sector desirable.
Applications close: 21st September at 5pm