Call Center Specialist - Work From Home

Job Description: Owens & Minor is seeking a Call Center Specialist to join our dynamic team. As a Call Center Specialist, you will work from home and be responsible for handling inbound customer inquiries, providing support, and ensuring customer satisfaction. This position is perfect for individuals who are dedicated, driven, and possess excellent communication skills. Responsibilities:- Answer incoming customer calls in a professional and courteous manner- Resolve customer issues and ensure a high level of customer satisfaction- Provide product information and assistance to customers- Document all customer interactions accurately in the company's database- Collaborate with other team members to ensure a seamless customer experience- Meet or exceed performance goals and objectives set by the company Requirements:- 1 year of experience in a customer service or call center role- Excellent verbal and written communication skills- Strong problem-solving abilities and decision-making skills- Ability to multitask and prioritize tasks effectively- Dedication to providing exceptional customer service- Drive to succeed and achieve results- Soft skills in innovation and research Benefits:- Profit sharing- Paid overtime- Travel opportunities Working Environment:At Owens & Minor, we leverage data to inform decisions and drive strategic initiatives. Our team is committed to achieving excellence in customer service and delivering top-notch support to our customers. Deadline to Apply:April 6, 2024 Equal Opportunity Statement:Owens & Minor is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, disability, age, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.