Cafe Manager

My client is looking for an experienced Café Manager to oversee the day-to-day operations of a high-end, boutique café based in Albany!This is a prime opportunity as the café is currently in the final stages of being built, and the Café Manager will have the ability to add input and value to the final café layout, fit out and ensure set up is to an excellent standard before the opening.

To be successful as a Café Manager, you will demonstrate exemplary management and leadership skills and the ability to ensure that the café staff carry out all duties efficiently and to an exceptional level of customer service.

Responsibilities:
Recruiting, training, and supervising café staff
Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence
Ensuring that all café expenses are within budget and identifying ways to decrease operational costs
Receiving delivered café supplies and verifying that the correct items and quantities have been delivered
Taking inventory of café supplies and ordering new stock as needed
Resolving customer complaints regarding food quality and customer service
Getting creative with new menu items based on customers' preferences and feedback
Developing excellent rapport with regular and new customers to ensure a repeat customer base
Processing payments using the café's Point of Sale System
Making bank deposits
Ensuring that the café is always clean and well-presented

You will also be able to oversee the maintenance and repair of café equipment/facilities

Requirements:
Bachelor's degree or certification in Business Administration or Business Management is advantageous
Proven management experience in the hospitality industry, 2 years +
Sound knowledge of food health and safety regulations
Strong business acumen
Exemplary management skills
Excellent organizational and time management skills
Effective communication skills
Exceptional customer service skills

This is a Monday to Friday role and a fantastic opportunity for someone looking to further their career and build their skillset in a creative leadership role!
If the above sounds like you, please hit apply or send your CV to me : **********