Position Description – Business Development ManagerINTERNAL ROLE TITLE: Business Development ManagerREPORTS TO: General ManagerFUNCTION: Acquisition & retention of new & existing business customersDEPARTMENT: SalesROLE PURPOSE:Establishing business relationships to achieve new business within a defined prospect portfolioResponsible for generating new accounts and increasing revenue through meeting and exceeding targets whilst providing the highest standard of account development and delivering total customer satisfactionTactically execute sales strategies to close sales to Auckland & Counties Manukau DHBs, specifiers, designers and end-usersMember of the Sales TeamKeyAccountabilitiesKey Activities / Decision AreasAcquisition & RetentionAchieve/exceed individual sales targetsGenerate sales plans and strategies, to help develop business and maximise the potential within prospective business accountsBuild mutually beneficial relationships at senior levels in businesses, which can facilitate the procurement of office furniture based around a customer ' s needsFacilitate and present sales tenders/proposals which are developed on having a complete understanding of the customer ' s needs and requirementsEngage and manage internal support teams, solutions, account management, operations etc. to create a winning sales team on each opportunity as requiredFacilitate winning & retaining clients over timeCustomer ServiceProvide proactive and responsive account management to new & existing clientsHighest level of customer service at any client contactPerformance ManagementActively record and manage an up to date weekly sales diary and pipelineLiaise with support personnel throughout BFG with the highest level of professionalismKeep up to date with products and services within BFG and the commercial office furniture industryTake all care and responsibility of company assets and customers ' equipmentPrepare and submit any reports as required in a timely and accurate mannerAttend & contribute positively all conferences, internal meetings and training sessions .Perform all tasks in line with company policies and objectives as directed by the General ManagerProactively contribute to a team environmentEngage customers for hospitality and events as requiredMeeting deadlines & delivering both internally & externally the highest level of customer service, meeting expectations of BFGParticipate fully in strategic development of BFGDeliver outcomes of strategic team in timely & professional mannerRole DimensionsFinancial (limits/mandates etc.)Non-financial (customers/staff etc)Achieve / exceed sales target of $2.5m per annum (reviewed annually)GP% met on individual jobsBudget entertainment constraintsStrong customer focusResults orientedComplete detailed account plans and analysisAccurately record all sales activity and analysisAttend all meetings, training and events as requiredMaintain the highest level of professionalism with all internal and external partiesPerson SpecificationCompetency / Performance DriversTechnical / Professional ExpertiseStrong relationship skillsGood eye for accuracyUnique individuals who have experience in dealing with businesses at senior levels, and who understand how to negotiate high value solutionsSense of urgency, results orientedStrong business acumen and commercially astuteSense of accountability and ownershipA team player, accommodating priorities and work practices around team goalsProactive, self-motivated, ability to work independentlyHigh customer focus and responsivenessStrong post sales implementation skillsExcellent communication, negotiation and presentation skillsEnergetic, enthusiastic, passionate and funEmbrace the BFG values and love working in a values based organisation – promoting an environment of mutual respectCan laugh even when challengedHigher School Certificate or equivalentTertiary qualifications an advantage2-3 years business sales experience, preferably within the industryDemonstrated consistent success selling into business accounts in a structured and documented mannerDemonstrated success in networking at senior levels with medium to large businesses with strong relationship management skillsComputer literate#J-18808-Ljbffr
